Updated May 8, 2012
At Long Meadow Ranch we are building a strong tradition of providing outstanding wines and foods and a reputation for excellent customer service. Part of achieving these goals involves working with information that helps us understand what customers want when they visit our site.
Information You Provide Us
In several areas, we ask you to provide information by filling out and submitting an online form. Here is how we use this information:
We ask for your name, address and contact information so that we can send you your order and contact you if we have a question about your order. We ask for credit card information so that we can fulfill your order. We can provide this information to the company or companies who process your credit card payment.
When you make a purchase or join the LMR Corral Club your credit card will be processed by Long Meadow Ranch Winery, Inc. Please check your credit card statement to verify that the charges have been properly processed.
We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.
When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable time-saving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.
We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.
Gift Cards and Gift Messages
These options allow you to send a personal greeting with your gift order. We make no use of the information contained in these greetings except to complete your order as you have requested.
Information We Do Not Collect
When you visit and browse our site, we do not collect your name, email address or any other personal information unless you provide it to us.
How We Use Email
After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.
We send our Newsletter and our email updates on sales, products and wine information to subscribers only. Unsubscribe instructions are included in each edition of the email. We do not sell or share email addresses with other companies.
We do use email as a means of receiving feedback from our customers and we encourage you to email us with your questions or comments. We read every email we receive.
Links To Other Sites
Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
About Information We Share With Others
From time to time we may establish business relationships with select partners who we deem trustworthy and whose privacy policies are consistent with ours. In such cases we might share information, including personally identifiable information about you, that will enable such persons or entities to contact you by U.S. mail regarding products and services that may be of interest to you.
We may utilize third party companies in an effort to deliver you tailored content and advertising to that matches your interests when you visit our website as well as other websites. You may opt-out of the use of anonymous information for tailored advertising purposes. To learn more or to choose to opt out of receiving this personalized content, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
￼We may share your PII and non-personal information, including your name, address, email address and any transactions you conduct on our website or offline with us with a third party advertising partner and its service providers in order to deliver tailored advertising to you that match your interests when you visit our website as well as other websites. Our advertising partner will make the data that we provide anonymous so that no one else will ￼receive your PII.
Information We Do Not Share With Others
We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household.
We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies.
For both privacy and security purposes, all transactional information communicated between customers and our web site is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization.
How To Remove Your Name From Our Mailing List
Visit us here.
Updates To Our Information Practices
We're always looking for ways to improve our site's features and services and to improve the way we communicate our information practices. As a result, this statement is updated from time to time.
Questions or Comments
For questions, comments or assistance with any privacy-related issues, we invite you to contact us by email or call toll free: (877) 627-2645. We're always happy to help.