Updated December 2, 2014
At Long Meadow Ranch we are building a strong tradition of providing outstanding wines and foods and a reputation for excellent customer service. Part of achieving these goals involves working with information that helps us understand what customers want when they visit our site.
In several areas, we ask you to provide information by filling out and submitting an online form. Here is how we use this information:
We ask for your name, address and contact information so that we can send you your order and contact you if we have a question about your order. We ask for credit card information so that we can fulfill your order. We can provide this information to the company or companies who process your credit card payment.
When you make a purchase or join the LMR Corral Club your credit card will be processed by Long Meadow Ranch Winery, Inc. Please check your credit card statement to verify that the charges have been properly processed.
We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.
When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable time-saving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.
We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we’re sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.
These options allow you to send a personal greeting with your gift order. We make no use of the information contained in these greetings except to complete your order as you have requested.
When you visit and browse our site, we do not collect your name, email address or any other personal information unless you provide it to us.
After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.
We send our Newsletter and our email updates on sales, products and wine information to subscribers only. Unsubscribe instructions are included in each edition of the email. We do not sell or share email addresses with other companies.
We do use email as a means of receiving feedback from our customers and we encourage you to email us with your questions or comments. We read every email we receive.
Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
We may share your personally-identifiable information (“PII”) and non-personal information, including your name, address, email address and any transactions you conduct on our website or offline with us with a third party advertising partner and its service providers in order to deliver tailored advertising to you that match your interests when you visit our website as well as other websites. Our advertising partner will make the data that we provide anonymous so that no one else will receive your PII.
We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household.
We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies.
For both privacy and security purposes, all transactional information communicated between customers and our web site is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization.
Visit us here.
We’re always looking for ways to improve our site’s features and services and to improve the way we communicate our information practices. As a result, this statement is updated from time to time.
For questions, comments or assistance with any privacy-related issues, we invite you to contact us byemail or call toll free: (877) 627-2645. We’re always happy to help.